First National Bank of Waterloo and Belmont Savings Bankareamong the institutions that will move to Fiserv to support evolving
strategies and enhance services
BROOKFIELD, Wis.--(BUSINESS WIRE)--Oct. 8, 2018--
Inc. (NASDAQ: FISV),a leading global provider of
financial services technology solutions, announced today that within the
past nine months nineteen banks have made the decision to move to Fiserv
for core account processing. Each institution will utilize their
selected platform as a foundation to further their unique strategies,
and many will include integrated digital banking and payment
“Today, technology defines banking,” said Todd Horvath, president, Bank
Solutions, Fiserv. “Financial relationships are built through trusted
interactions, and in our digital world it is more likely those will be
across a device than across a desk. The right core platform will enable
a bank to deliver an intelligent experience in any channel, and we’re
proud that so many banks turn to Fiserv for their most important
“Our customer’s expectations are changing, so we’re changing too,” said
Gary Hemmer, president and CEO, First National Bank of Waterloo. “A more
robust core platform will enable us to serve customers in the ways they
prefer, whether that is in the branch, online or on the phone. We
selected Fiserv because they were ready to grow with us.”
First National Bank of Waterloo wanted a core provider that would allow
them to engage customers with modern functionality. The bank was
initially impressed with the Fiserv core platform after observing it in
action at another bank, where they noted its ease of use related to
tasks such as finding and extracting data.
While attending the Fiserv client conference the bank learned about
additional Fiserv solutions designed to integrate into the company’s
core banking platforms. As a result, the bank will move multiple
additional systems, including online and mobile banking and payments, to
Fiserv. This will allow the bank to streamline processes such as account
opening and create a more integrated customer experience. The bank will
also add in-demand services such as e-signatures and the ability for
customers to manage their own debit cards from their mobile device.
In Bellaire, Ohio, Belmont Savings Bank will implement a Fiserv core
banking platform along with online and mobile capabilities as it moves
to become a full-service, technology-based community bank. The bank
sought a stable and reliable core provider that had an emphasis on
service, and a real-time platform that could integrate with pre-existing
systems and elevate current offerings.
The bank appreciated the fact that Fiserv took time to research and
understand what the bank needed, had significant experience working with
similar financial institutions, and was able to point to success
stories. The fact that members of the bank staff had previous positive
experiences with Fiserv also influenced their decision.
The Fiserv platform will allow the bank to respond to customer requests
more quickly and act proactively to offer new products for retail and
business customers, such as merchant capture and wire automation. It
will also streamline tasks for staff members through automation of
day-to-day tasks, including teller processes and account openings.
“We are committed to serving our community and helping our customers
achieve their financial goals, which is both possible and practical with
the integrated capabilities and expertise offered by Fiserv,” said Todd
Cover, president and CEO, Belmont Savings Bank. “Moving to a new core
banking environment will allow us to bring more products and services to
market to better meet the needs of our customers.”
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today – financial
services at the speed of life. Learn more at fiserv.com.
AboutFirst National Bank of Waterloo
First National Bank of Waterloo is a hometown, community bank with over
$460 million in total assets and ten banking centers in Central and
Southern Illinois. Banking centers are located in Waterloo, Columbia,
Millstadt, O’Fallon, Dupo, Effingham and Stewardson. For more
information about First National Bank of Waterloo, please visit fnbwaterloo.com.
AboutBelmont Savings Bank
Belmont Savings Bank has been helping local residents with their
financial needs for more than 125 years. With offices in Barnesville,
Bellaire, Powhatan Point and St. Clairsville, Belmont Savings Bank
offers checking and savings accounts, loans, online banking and more.
for more information.
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For more than 30 years, Fiserv has been a trusted leader
in financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE®
500 and has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for
strength of business model and innovation leadership. Visit fiserv.com
on social media for more information and the latest company news.
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Source: Fiserv, Inc.
Director, Public Relations
Manager, Public Relations