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For more information contact:

Leslie M. Muma, President and CEO

(262) 879-5000

 

For immediate release:

January 27, 2004

 

Fiserv Reports Record Earnings for Fourth Quarter, Year-end 2003

 

Brookfield, Wisconsin, January 27, 2004 – Fiserv, Inc. (Nasdaq: FISV) announced today record earnings for 2003.

 

For the three-month period ended December 31, 2003, Fiserv processing and services revenues were $749.5 million, a 30% increase over the $575.3 million for the fourth quarter of 2002. Net income per share-diluted for the fourth quarter of 2003 was $0.42 per share, compared to $0.35 per share for the fourth quarter of 2002.

 

For the year ended December 31, 2003, Fiserv processing and services revenues were $2,699.6 million, a 22% increase over the $2,205.7 million in 2002. Net income per share-diluted for the year ended December 31, 2003, was $1.61 per share, compared to $1.37 per share for 2002.

 

“Fiserv finished 2003 with record earnings for the 19th consecutive year, excluding a one-time charge in 1995 which related to an acquisition. Our free cash flow for 2003 was $455 million, an increase of 22% versus 2002. We also closed an outstanding roster of 12 acquisitions,” said Leslie M. Muma, President and Chief Executive Officer of Fiserv, Inc.

 

Muma added, “On the acquisition side, we continue to seek out companies that can help drive growth and enhance our portfolio of products and services. The 12 acquisitions closed in 2003 strengthened our position in several key areas and added combined annualized revenues of more than $610 million. As we begin 2004, we are seeing improved strength in our sales pipelines and continued acquisition opportunities across all of our major business lines.

 

“Our earnings per share target for 2004 is $1.86 to $1.93 per share,” Muma concluded.

 

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Significant client renewals and new relationships gained in the fourth quarter include the following: Sovereign Bank, a $40 billion bank headquartered in Philadelphia, signed a multi-year renewal agreement for account processing services; Chicago-based Northern Trust Company expanded its longtime relationship with Fiserv to include cash vault processing services; Associated Mortgage Company, based in Green Bay, Wisconsin, will use mortgage servicing software and systems from Fiserv MortgageServ; Community First Bankshares of Fargo, North Dakota, extended its comprehensive relationship with Fiserv to include outsourced check processing for the bank’s operations in 12 states; and Citizens Financial Services, a $1.6 billion banking company in Muncie, Indiana, will process its accounts through the Fiserv ITI service bureau network in an agreement that also includes Internet banking and cash management services. In addition, South Africa’s Standard Bank will use software from Fiserv’s IPS-Sendero unit to implement the first group-wide asset liability management system in Africa, and Bank of Ceylon, the largest bank in Sri Lanka, will implement the Fiserv International Comprehensive Banking System (ICBS) and other Fiserv products at its 300 branches to manage approximately 3 million accounts.

 

Also, Washington State Health Care Authority expanded its relationship with the Harrington Benefit Services unit of Fiserv Health through a multi-year contract to administer a preferred provider program for state employees and certain retirees.

 

The 12 acquisitions Fiserv closed in 2003 encompassed nearly all of its major lines of business. Four transactions that expanded the Fiserv portfolio of solutions for the insurance industry were ReliaQuote, Inc., Insurance Management Solutions Group, Inc., Unisure and MI-Assistant Software. The additions of Chase Credit Research/Chase Credit Systems and General American Corporation added capabilities in the lending systems and services area, and the acquisitions of Avidyn, Wausau Benefits and MedPay enhanced the growing presence of Fiserv in the health plan management business. Fiserv also acquired additional resources in the banking and credit union industry with the acquisitions of Precision Computer Services, EDS Credit Union Industry Group and the item processing operations of the Federal Home Loan Bank of

 

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Indianapolis.

 

Fiserv, Inc. (Nasdaq: FISV) provides information management systems and services to the financial industry, including transaction processing, business process outsourcing and software and systems solutions. The Company serves more than 15,000 clients, including banks, broker-dealers, credit unions, financial planners and investment advisers, insurance companies and agents, self-funded employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at www.fiserv.com.

 

The disclosure set forth above contains forward-looking statements, specifically Mr. Muma’s statements regarding earnings targets, sales pipelines and acquisition prospects. These statements are covered by the safe harbor included in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to inherent assumptions, risks and uncertainties that may cause actual results to differ materially from those contemplated by such forward-looking statements. The factors that may cause actual results to differ materially from those contemplated by the forward-looking statements include, among others, changes in customers’ demand for the Corporation’s products, pricing and other actions by competitors, and general changes in economic conditions or U.S. financial markets. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

 

# # #

 

 

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FISERV, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share amounts)

(Unaudited)

 

    

Three Months Ended

December 31,


   

Years Ended

December 31,


 
       2003       2002       2003       2002  
    


 


 


 


Revenues

                                

Processing and services (1)

   $ 749,503     $ 575,266     $ 2,699,609     $ 2,205,734  

Customer reimbursements

     87,822       77,738       334,061       291,245  
    


 


 


 


Total Revenues

     837,325       653,004       3,033,670       2,496,979  
    


 


 


 


Cost of revenues

                                

Salaries, commissions and payroll related costs

     335,857       281,838       1,262,209       1,090,315  

Customer reimbursement expenses

     87,822       77,738       334,061       291,245  

Data processing costs and equipment rentals

     57,669       45,235       217,201       165,283  

Other operating expenses (1)

     166,221       96,115       516,440       363,563  

Depreciation and amortization

     50,740       37,729       171,791       141,114  
    


 


 


 


Total cost of revenues

     698,309       538,655       2,501,702       2,051,520  
    


 


 


 


Operating income

     139,016       114,349       531,968       445,459  

Interest expense – net

     (4,632 )     (2,500 )     (15,555 )     (9,169 )
    


 


 


 


Income before income taxes

     134,384       111,849       516,413       436,290  

Income tax provision

     52,410       43,621       201,401       170,153  
    


 


 


 


Net income

   $ 81,974     $ 68,228     $ 315,012     $ 266,137  
    


 


 


 


Net income per share:

                                

Basic

   $ 0.42     $ 0.36     $ 1.63     $ 1.39  

Diluted

   $ 0.42     $ 0.35     $ 1.61     $ 1.37  

Shares used in computing net income

per share:

                                

Basic

     193,902       191,408       193,240       191,386  

Diluted

     196,663       194,153       195,937       194,951  

 

(1) See page 7, “Historical Quarterly Financial Information by Segment” Note 1 for the description of a reclassification of revenues and operating expenses.

 

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FISERV, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

(Unaudited)

 

     December 31,

 
     2003

   2002

 

ASSETS

               

Cash and cash equivalents

   $ 202,768    $ 227,239  

Accounts receivable

     417,521      339,737  

Securities processing receivables

     1,940,414      1,740,512  

Prepaid expenses and other assets

     120,168      119,882  

Investments

     1,904,161      2,115,778  

Property and equipment

     206,076      223,070  

Intangible assets

     557,822      342,614  

Goodwill

     1,865,245      1,329,873  
    

  


TOTAL

   $ 7,214,175    $ 6,438,705  
    

  


LIABILITIES AND SHAREHOLDERS’ EQUITY

               

Accounts payable

   $ 179,184    $ 122,266  

Securities processing payables

     1,786,763      1,666,863  

Short-term borrowings

     139,000      100,000  

Accrued expenses

     303,765      280,614  

Accrued income taxes

     23,313      23,711  

Deferred revenues

     208,996      181,173  

Customer funds held and retirement account deposits

     1,582,698      1,707,458  

Deferred income taxes

     91,532      46,127  

Long-term debt

     699,116      482,824  
    

  


TOTAL LIABILITIES

     5,014,367      4,611,036  

SHAREHOLDERS’ EQUITY

               

Common stock

     1,943      1,924  

Additional paid-in capital

     637,623      599,700  

Accumulated other comprehensive income

     17,345      23,882  

Accumulated earnings

     1,542,897      1,227,885  

Treasury stock

     —        (25,722 )
    

  


TOTAL SHAREHOLDERS’ EQUITY

     2,199,808      1,827,669  
    

  


TOTAL

   $ 7,214,175    $ 6,438,705  
    

  


 

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FISERV, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS

(In thousands)

(Unaudited)

 

     Years ended December 31,

 
     2003

    2002

 

CASH FLOWS FROM OPERATING ACTIVITIES:

                

Net income

   $ 315,012     $ 266,137  

Adjustments to reconcile net income to net cash provided by operating activities:

                

Deferred income taxes

     36,225       30,805  

Depreciation and amortization*

     171,791       141,114  

Changes in assets and liabilities, net of effects from acquisitions of businesses:

                

Accounts receivable

     17,268       6,022  

Prepaid expenses and other assets

     7,540       (7,899 )

Accounts payable and accrued expenses

     19,298       30,302  

Deferred revenues

     9,420       10,072  

Accrued income taxes

     21,549       38,762  

Securities processing receivables and payables – net

     (80,002 )     63,923  
    


 


Net cash provided by operating activities

     518,101       579,238  
    


 


CASH FLOWS FROM INVESTING ACTIVITIES:

                

Capital expenditures, including capitalization of software costs for external customers*

     (143,242 )     (141,880 )

Payment for acquisitions of businesses, net of cash acquired

     (735,917 )     (406,578 )

Investments

     187,968       (305,642 )
    


 


Net cash used in investing activities

     (691,191 )     (854,100 )
    


 


CASH FLOWS FROM FINANCING ACTIVITIES:

                

Proceeds from (repayments of) short-term borrowings – net

     39,000       (12,286 )

Proceeds from long-term debt-net

     215,794       139,573  

Issuance of common stock and treasury stock

     18,585       11,420  

Purchases of treasury stock

     —         (33,578 )

Customer funds held and retirement account deposits

     (124,760 )     260,884  
    


 


Net cash provided by financing activities

     148,619       366,013  
    


 


Change in cash and cash equivalents

     (24,471 )     91,151  

Beginning balance

     227,239       136,088  
    


 


Ending balance

   $ 202,768     $ 227,239  
    


 


 

* Gross software development costs for external customers capitalized for the years ended December 31, 2003 and 2002 were $52.4 million and $44.9 million, respectively, offset by amortization of previously capitalized development costs of $47.8 million and $38.3 million, respectively.


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FISERV, INC. AND SUBSIDIARIES

HISTORICAL QUARTERLY FINANCIAL INFORMATION BY SEGMENT

(In thousands, unaudited)

 

     Quarters

      
     First

    Second

    Third

    Fourth

   Total

 

2003

                                       

Processing and services revenues:

                                       

Financial institution outsourcing, systems and services (1)

   $ 457,021     $ 472,302     $ 510,115     $ 534,968    $ 1,974,406  

Health plan management services (1)

     69,140       93,157       111,875       124,894      399,066  

Securities processing and trust services

     55,050       55,135       55,728       58,492      224,405  

All other and corporate

     23,051       23,294       24,238       31,149      101,732  
    


 


 


 

  


TOTAL

   $ 604,262     $ 643,888     $ 701,956     $ 749,503    $ 2,699,609  
    


 


 


 

  


Operating income:

                                       

Financial institution outsourcing, systems and services

   $ 107,456     $ 117,397     $ 119,360     $ 114,670    $ 458,883  

Health plan management services

     12,101       10,898       13,120       13,555      49,674  

Securities processing and trust services

     7,240       6,519       5,926       8,093      27,778  

All other and corporate

     (2,200 )     (2,754 )     (2,111 )     2,698      (4,367 )
    


 


 


 

  


TOTAL

   $ 124,597     $ 132,060     $ 136,295     $ 139,016    $ 531,968  
    


 


 


 

  


2002

                                       

Processing and services revenues:

                                       

Financial institution outsourcing, systems and services (1)

   $ 412,423     $ 415,125     $ 408,088     $ 430,340    $ 1,665,976  

Health plan management services

     51,745       52,195       53,374       58,831      216,145  

Securities processing and trust services

     55,678       55,080       59,199       60,664      230,621  

All other and corporate

     23,358       21,458       22,745       25,431      92,992  
    


 


 


 

  


TOTAL

   $ 543,204     $ 543,858     $ 543,406     $ 575,266    $ 2,205,734  
    


 


 


 

  


Operating income:

                                       

Financial institution outsourcing, systems and services

   $ 93,428     $ 99,187     $ 95,139     $ 97,006    $ 384,760  

Health plan management services

     8,361       8,480       8,811       8,412      34,064  

Securities processing and trust services

     8,481       6,491       8,348       7,939      31,259  

All other and corporate

     (841 )     (2,726 )     (2,049 )     992      (4,624 )
    


 


 


 

  


TOTAL

   $ 109,429     $ 111,432     $ 110,249     $ 114,349    $ 445,459  
    


 


 


 

  


2001

                                       

Processing and services revenues:

                                       

Financial institution outsourcing, systems and services (1)

   $ 354,225     $ 367,830     $ 383,218     $ 393,430    $ 1,498,703  

Health plan management services

     10,688       10,440       11,301       23,181      55,610  

Securities processing and trust services

     74,215       79,555       54,421       56,650      264,841  

All other and corporate

     21,046       19,845       20,003       25,483      86,377  
    


 


 


 

  


TOTAL

   $ 460,174     $ 477,670     $ 468,943     $ 498,744    $ 1,905,531  
    


 


 


 

  


Operating income:

                                       

Financial institution outsourcing, systems and services

   $ 77,011     $ 76,650     $ 81,133     $ 76,575    $ 311,369  

Health plan management services

     2,851       2,198       2,667       2,988      10,704  

Securities processing and trust services

     9,943       13,309       8,370       8,575      40,197  

All other and corporate

     (1,379 )     (2,272 )     (1,955 )     2,437      (3,169 )
    


 


 


 

  


TOTAL

   $ 88,426     $ 89,885     $ 90,215     $ 90,575    $ 359,101  
    


 


 


 

  


 

(1) Processing and services revenues and other operating expenses were reclassified for the first nine months of 2003, for the full year 2002 and 2001 to reflect the preferred industry methods of reporting flood insurance processing and prescription benefit management revenues. The reclassifications attributable to flood insurance processing reduced processing and services revenues and other operating expenses in the Financial institution outsourcing, systems and services segment by $78 million in the first nine months of 2003, $74 million in 2002 and $27 million in 2001. The reclassification attributable to prescription benefit management services increased processing and services revenues and other operating expenses in the Health plan management services segment by $32 million in the first nine months of 2003. These reclassifications did not impact the Company’s financial position, operating income or net income.

 

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FISERV, INC. AND SUBSIDIARIES

SUPPLEMENTAL FINANCIAL INFORMATION

(Unaudited)

 

Free Cash Flow

 

     Years Ended December 31,

 
     2003

    2002

    2001

 

(in thousands)

                        

Net cash provided by operating activities

   $ 518,101     $ 579,238     $ 447,539  

Changes in securities processing receivables and payables-net

     80,002       (63,923 )     (78,396 )
    


 


 


Net cash provided by operating activities before changes in securities processing receivables and payables-net

     598,103       515,315       369,143  

Capital expenditures, including capitalization of software costs for external customers

     (143,242 )     (141,880 )     (104,609 )
    


 


 


Free cash flow

   $ 454,861     $ 373,435     $ 264,534  
    


 


 


 

Free cash flow is measured as net cash provided by operating activities before changes in securities processing receivables and payables less capital expenditures including capitalization of software costs for external customers, as reported in the Company’s consolidated statements of cash flows. As the changes in securities processing receivables and payables are generally offset by changes in short-term borrowings and investments, which are included in financing and investing activities, management believes it is more meaningful to analyze changes in operating cash flows before the changes in securities processing receivables and payables. Free cash flow is a non-GAAP financial measure that the Company believes is useful to investors because it provides another measure of available cash flow after the Company has satisfied the capital requirements of its operations.

 

Internal Revenue Growth Percentages by Segment

 

     2003 Quarters

       
     First

    Second

    Third

    Fourth

    Total

 

Financial institution outsourcing, systems and services (“FIS”)

   1 %   2 %   4 %   0 %   2 %

Health plan management services

   18 %   27 %   37 %   37 %   31 %

Securities processing and trust services

   -9 %   -8 %   -12 %   -4 %   -8 %

All other and corporate

   -1 %   9 %   7 %   23 %   9 %
    

 

 

 

 

TOTAL

   2 %   5 %   7 %   5 %   5 %
    

 

 

 

 

 

Internal revenue growth percentages are measured as the increase or decrease in total processing and services revenue for the current period less “acquired revenue from acquisitions” divided by total processing and services revenues from the prior year period plus “acquired revenue from acquisitions.” “Acquired revenue from acquisitions” was $374 million ($271 million in the FIS segment, $89 million in the Health segment and $14 million in the Securities & Trust segment) for the full year and represents pre-acquisition normalized revenue of acquired companies for the comparable prior year period. All internal revenue growth percentages have been adjusted to reflect the reclassification of revenues noted on page 7 (Note 1). The internal growth rate for 2003 in the Health plan management services segment was 31% (18% related to the prescription benefit management business that generates operating margins in the low single digits and 13% related to the remaining businesses in the segment). Internal revenue growth percentage is a non-GAAP financial measure that the Company believes is useful to investors because it provides an alternative to measure revenue growth excluding the impact of acquired revenues.

 

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