Randolph-Brooks Federal Credit Union and Navigant Credit Union convert
to DNA over Labor Day weekend
Credit unions implement a host of integrated Fiserv solutions with DNA
Marks 14 financial institution conversions to DNA to date in 2014
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that it successfully converted the
thirteenth-largest credit union in the United States, $6 billionRandolph-Brooks Federal Credit Union (RBFCU) based in Live Oak, Texas,
and $1.5 billionNavigant Credit Union based in Smithfield, R.I., to the DNA™
platform over Labor Day weekend.
RBFCU now operates DNA as an in-house account processing platform, and
Navigant Credit Union has deployed DNA as an ASP solution through a
Fiserv data center. Since the beginning of 2014, Fiserv has led 14
successful conversions to DNA and signed 18 new clients to the DNA
account processing platform.
Using proven methodologies, Fiserv implementation experts worked closely
with the teams at RBFCU and Navigant to migrate data, set up appropriate
application interfaces and configure their new architectures to ensure a
smooth transition enabling them to quickly pursue their business goals.
"We appreciate the confidence that Randolph-Brooks and Navigant Credit
Union have placed in Fiserv, in our extensive range of integrated,
industry leading add-on solutions that complement DNA, and in our highly
experienced implementation teams," said Steve Cameron, president, Open
Solutions Division, Fiserv. "From our products to our implementation
process and day-to-day support, we remain firmly committed to exceeding
client expectations in every facet of our relationship to help our
clients achieve success in a rapidly evolving industry."
Federal Credit Union
RBFCU is one of the largest and fastest growing credit unions in the
nation, according to data from the National Credit Union Administration
(NCUA); and a winner of Raddon Financial Group's Crystal Performance
Award for seven consecutive years.
What matters most to RBFCU is consistently delivering outstanding
service, products and technology to its more than 475,000 members. The
credit union selected DNA as part of that commitment.
"The advanced technology of DNA can scale with our growth plans while
providing the flexibility and member-centricity we need to quickly roll
out relevant, new products," said Mary O'Rourke, senior vice president
and Chief Information Officer, RBFCU. "With DNA, we'll have the
potential to increase efficiency through integration with leading Fiserv
solutions as well as have the ability to create our own custom core
applications with DNAcreator™."
Regarding the conversion, Christopher W. O'Connor, President and CEO of
RBFCU said, "We had high expectations for DNA and high expectations for
a successful implementation, and our expectations were met in every way
thanks to the great people and the great processes Fiserv provided in
working with our team."
The RBFCU conversion to DNA encompassed a number of integrated surround
products from Fiserv including CRM and Business Intelligence for DNA,
tMagic™ for DNA, WireXchange®, Prologue™ General Ledger and
Statement Advantage™. As part of the conversion, RBFCU also integrated
their in-house developed NetBranch Online for online banking and mobile
applications with DNA.
Navigant Credit Union, one of the largest credit unions in Rhode Island,
selected DNA to take advantage of its advanced, innovative technology
and continue the credit union's productive, 15-year relationship with
Fiserv. In particular, Navigant has praised the flexible, open
architecture and single database design of DNA, which enable the credit
union to roll out new products quickly and easily, improving efficiency
and enhancing the member experience.
"We have relied on our partnership with Fiserv for many years to deliver
the best for our members," said Gary E. Furtado, president and Chief
Executive Officer, Navigant Credit Union. "The Fiserv team's expertise
and ability to understand our needs made our entire data center
implementation a seamless and easy transition. The people at Fiserv
worked hand-in-hand with our own team to make the conversion as smooth
as possible for our staff and our members."
Along with DNA, Navigant is also using a range of complementary
integrated solutions from Fiserv, including Nautilus®,
WireXchange®, Prologue™ General Ledger, Fiserv Item
Processing, Fiserv EFT and Voice Response for DNA.
Fiserv is the U.S. market leader in account processing services for
financial institutions. More than one third of U.S. financial
institutions rely on Fiserv for account processing solutions and
About Randolph-Brooks Federal Credit Union
Established in 1952, Randolph-Brooks Federal Credit Union is a
full-service financial institution whose mission is to improve members'
economic well-being and quality of life. With assets exceeding $6
billion, RBFCU serves more than 475,000 members from 50 branch locations
throughout Texas. For more information, visit www.rbfcu.org.
About Navigant Credit Union
Navigant Credit Union, Rhode Island's first credit union, has provided
Rhode Island with unparalleled financial products and services and
community support for more than 90 years. With $1.5 billion in assets,
65,000 members and thirteen branches, Navigant Credit Union is also
Rhode Island's leading financial institution. Navigant Credit Union is
committed to supporting its communities through quality products and
services, ease of banking, and compassionate decision making. Visit http://www.navigantcu.org
to learn more.
This year, Fiserv Inc. (NASDAQ: FISV) celebrates 30 years of leadership
in financial services technology. As one of FORTUNE® magazine's World's
Most Admired Companies, Fiserv is helping clients worldwide achieve
best-in-class results by driving innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more information, visit www.fiserv.com.
Senior Public Relations
Director, Communications & Thought
Source: Fiserv, Inc.
News Provided by Acquire Media