Sixteenth-largest U.S. credit union with $4.3 billion in assets and
more than 350,000 members selects advanced core processing solution
Growth-minded credit union cites member-centric view, modern
architecture and customization capabilities as key decision factors
Credit union also selects ATM management and cross-selling solutions
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), the leading global provider of financial
services technology solutions and the largest provider of
business-driven technology solutions
for credit unions, and Randolph-Brooks
Federal Credit Union (RBFCU) of Live Oak, Tex., announced today that
RBFCU has chosen to implement the Acumen® account processing
solution from Fiserv. The $4.3 billion institution cited the open
platform's advanced architecture, scalability and member-centric design,
as well as the scale, support and expertise of Fiserv as key decision
Growth is a key business objective for RBFCU, which is the
sixteenth-largest credit union in the U.S. In the last four years, the
credit union's assets increased 64 percent and its membership increased
by 38 percent to more than 350,000 diverse members in South Central
Texas. The institution's growth is organic and not a result of mergers
or acquisitions. Leaders for RBFCU said they were looking for a system
and a provider that could support the credit union as it continues to
grow and as its business needs continue to evolve.
"Fiserv has leveraged open technology and development languages, which
means we have the flexibility to develop specific applications for our
business as needs evolve," said Mary O'Rourke, vice president of
electronic services for RBFCU. "The holistic, member-centric views in
Acumen make the sales process more dynamic and efficient, and the sales
functionality supports the sales and service-culture we've established
"We're confident that as a technology partner, Fiserv has the expertise
and commitment to support our growth, while delivering a solution that
improves service and efficiency for our members," said Randy M. Smith,
Chief Executive Officer for Randolph-Brooks Federal Credit Union.
In addition to Acumen, RBFCU will implement other Fiserv products,
including LynxGate® for ATM management and Next Multi-Channel
Marketing for cross-selling capabilities.
"Randolph-Brooks is committed to the mission of improving its members'
economic well-being and quality of life, and this philosophy has fueled
its impressive growth," said Kevin Sparks, segment executive for Credit
Union Solutions at Fiserv. "Fiserv is committed to supporting the credit
union's mission, and we welcome them to the growing ranks of
forward-looking credit unions that have chosen Acumen as their platform
for the future."
"At Fiserv we offer the full range of technology solutions that enable
credit unions of all sizes to be successful in an ever-changing
financial services marketplace," said Mark Sievewright, president of
Credit Union Solutions at Fiserv. "Our approach gives credit unions like
Randolph-Brooks the flexibility to choose the products and services that
match best with their goals and strategy. We are delighted that Acumen
was the first choice of RBFCU."
Acumen is the newest choice in account processing for credit unions from
Fiserv. Designed to meet the needs of the largest, most progressive
credit unions, Acumen features an open architecture, advanced
functionality and superior ease of use, plus the ability to
cost-effectively scale as credit unions grow. Acumen is available via
service bureau or in-house delivery.
About Randolph-Brooks Federal Credit Union
Established in 1952, Randolph-Brooks Federal Credit Union is a
full-service financial institution whose mission is to improve members'
economic well-being and quality of life. With assets exceeding $4.3
billion, RBFCU serves more than 350,000 members from 38 branch locations
throughout South Central Texas.
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of
information management and electronic commerce systems for the financial
services industry, driving innovation that transforms experiences for
financial institutions and their customers. Fiserv is ranked No. 1 on
the FinTech 100 survey of top technology partners to the financial
services industry. For more information, visit www.fiserv.com.
Director of Communications
Source: Fiserv, Inc.
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