The new product uses eCorp as its foundation, a business Internet
banking solution used by hundreds of the nation's financial institutions
since its introduction in 2002. Many new features were developed
following extensive primary research that also helped
shape Retail Online™, an advanced consumer solution also recently
Business Online is now available for
"The all-new Business Online matches the increasing sophistication of
the websites our clients' corporate customers use every day. The service
gives customers what they're looking for — a personalized, highly
functional online banking experience," said
The solution's many premium features were based, in part, on an in-depth ethnographic study of online banking users that showed customers want an immediate and meaningful overview of their financial status, a single sign-on to online banking and bill pay, and the ability to view account balances at a glance. Business Online delivers with an interactive Overview page, where customers can view real-time account balances, review and submit decisions on pending transactions, make quick transfers between internal and external accounts, and more. The user-friendly page provides convenient access to the accounts and functionality the customer uses most, all on one page and with minimal clicks.
"Today, 60 percent of small businesses and 82 percent of middle market
companies use online banking for their business," according to
With Business Online's redesigned menu and page layout options, financial institutions can customize the way information is displayed on the Overview page, and enhanced navigation menu options help business customers quickly and easily find the information and functionality they need. Every page can be tailored to match a financial institution's corporate brand and website.
From the Overview page, Business Online's new Quick Launch section
provides easy access to a customer's most commonly used applications,
including ACH Manager, Wire Manager, and
For banks that license Multibank Reporting, activity from all accounts, including those held at other financial institutions, is reported through one comprehensive system. A business's finances are conveniently illustrated in easy-to-read charts, graphs and printable worksheets, and cash position balances from the last 30 days are also easily viewed. Cash position worksheets enhance business planning capabilities: by adding any known transactions to a current balance, customers can use the worksheets to forecast future balances.
In addition to in-depth market research, the enhancements to Business
Online are based on a
Additional Fiserv Contact:
Senior Vice President
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