Jeffery W. Yabuki is the President, Chief Executive Officer and a Director of Fiserv, Inc. (NASDAQ: FISV). Headquartered in Brookfield, Wisconsin, Fiserv is a leading global provider of financial services technology solutions. The company reported $5.25 billion in revenues in 2015, with 22,000 employees serving more than 13,000 clients. Fiserv was recognized among FORTUNE® magazine's World's Most Admired Companies in 2014, 2015 and 2016, and Forbes magazine's America's Best Employers in 2015.
With more than 25 years of experience in the financial services industry, Yabuki joined Fiserv and its Board of Directors in 2005. Under his leadership, the company announced a long-term strategic platform transforming Fiserv from its traditional holding company model into an integrated operating company focused on providing best-in-class financial software, systems and services.
Prior to joining Fiserv, Yabuki was Executive Vice President and Chief Operating Officer at H&R Block for more than six years. Before H&R Block, Yabuki spent 12 years with American Express where he held a progression of leadership positions within the company, eventually earning the title President and Chief Executive Officer of American Express Tax and Business Services.
Shawn M. Donovan is Chief Sales Officer at Fiserv, Inc. In this role, Donovan leads the Global Sales Organization.
Prior to Fiserv, Donovan most recently served as executive vice president and chief sales officer for Acxiom Corporation, a position he held since 2008. At Acxiom, Donovan led the Global Sales Organization, U.S. Business Unit, and Global Consulting Group, and was responsible for the company's growth strategy and its execution.
Mark A. Ernst is Chief Operating Officer at Fiserv, Inc. In this role, Ernst provides oversight leadership in several key strategic areas including integrated product delivery, service quality, business insights and optimization and the achievement of the company's operational effectiveness objectives.
Ernst was most recently deputy commissioner for Operations Support for the Internal Revenue Service, where he was responsible for technology, operations, shared services, human resources, and the chief financial office. Prior to that, he was chief executive officer of Bellevue Capital LLC, a private investment firm. Ernst led a transformation of tax and financial services at H&R Block, Inc., where he served as chief operating officer for three years and as chairman, president and chief executive officer from 2001 through 2007. His background includes more than 25 years of senior management positions in the financial services industry.
Jim Grech is Chief Information Officer at Fiserv, Inc. He oversees information technology infrastructure and operations, corporate systems, enterprise architecture, technology governance, and leads the company’s strategic focus on next generation technology platforms.
Grech has spent nearly three decades in the financial services technology industry. He joined Fiserv from BNY Mellon, where he was executive vice president of the Technology Services Group. In that role Grech had global responsibility for all technology infrastructure platforms, including the firm’s move toward cloud-enablement. Prior to joining BNY Mellon in 2013, Grech spent six years leading infrastructure services across the enterprise at American Express. His prior career experience includes nearly seven years as chief technology officer at TD Waterhouse National Bank, preceded by roles at Merrill Lynch, Comdisco, Smith Barney, and JCPenney.
Kevin P. Gregoire is Group President of the Financial Institutions Group at Fiserv, Inc. In this role, Gregoire oversees the company's Card Services and Investment Services businesses.
Gregoire previously served as president of the Card Services Division at Fiserv, with responsibility for solutions including debit, credit, prepaid, and ATM processing, and the Accel™ network. Gregoire joined Fiserv in 2002 as part of the acquisition of EDS Consumer Network Services, which he joined in 1996. During his tenure, he has served in a number of diverse leadership roles including product development and management, settlement operations, risk management and security and compliance.
Gregoire has more than 17 years of experience in the financial services industry.
Gregoire started his career with the United States Army, Corps of Engineers. He holds a master's degree from the Babson Graduate School of Business in Wellesley, Mass., and a bachelor's degree from the United States Military Academy in West Point, N.Y.
Robert (Bob) Hau is Chief Financial Officer and Treasurer at Fiserv, Inc. and provides oversight for all financial functions of the company.
Hau has nearly 30 years of experience in business and financial leadership roles. Prior to joining Fiserv, he was executive vice president and chief financial officer of TE Connectivity Ltd., a $12 billion global product technology company. At TE Connectivity, Hau was responsible for developing and implementing financial strategy, as well as creating the financial infrastructure necessary to drive the company’s financial direction, vision and compliance initiatives.
Previously, Hau served as chief financial officer for Lennox International Inc. Hau also spent 22 years at Honeywell International Inc. in a variety of progressive financial and operations leadership roles, including serving as chief financial officer of its Aerospace Business Group, Specialty Materials Business Group and Aerospace Electronic Systems Unit.
Hau holds a master’s degree in business administration from the USC Marshall School of Business and a bachelor’s degree in business administration from Marquette University.
Lynn S. McCreary is Chief Legal Officer and Secretary at Fiserv, Inc. In this position, McCreary is responsible for all the legal functions of the corporation, including mergers, acquisitions and divestitures, commercial contracts, vendor negotiations, employment matters, intellectual property, litigation and government compliance. McCreary joined the company as Deputy General Counsel in March 2010.
Prior to Fiserv, McCreary spent over 16 years in private practice, representing commercial, retail, financial and insurance companies.
Devin McGranahan is Group President of Billing and Payments at Fiserv, Inc. He oversees the company’s Biller, Lending, Output Solutions and Financial Risk Management Solutions businesses.
McGranahan most recently served as a senior partner at McKinsey and Company, engaging with leading financial services companies on a broad range of strategy, payments and business-building opportunities. He also held a variety of management roles at the firm, including leader of the Global Insurance Practice and co-chair of the Global Senior Partner Election Committee. In addition, McGranahan served as co-leader of the North America Financial Services Practice. Prior to McKinsey, Devin worked in finance at Pepsico and in product engineering at General Motors.
McGranahan has more than 25 years of business and leadership experience.
Kevin P. Pennington is Chief Human Resources Officer at Fiserv, Inc. In this role, Pennington leads the strategy and operations of human resources functions throughout Fiserv.
Prior to Fiserv, Pennington most recently served as chief human resources officer at Rogers Communications, one of Canada's largest communications companies with over 30,000 associates and more than $12 billion in annual revenue. He joined Rogers in 2005, as the corporate Human Resources leader and was tasked with developing the HR infrastructure as the company migrated from a holding company to an integrated operating business model. During his tenure, Kevin transformed the HR function and operating culture to support a successful, growing business.
With Fiserv since 2014
Kevin Schultz is Group President of the Digital Banking Group at Fiserv, Inc. In this role, Schultz oversees the company’s consumer-focused electronic payment platforms and digital channel solutions.
Schultz most recently served as president of global financial services at First Data Corporation with oversight of payment processing services to financial institutions worldwide. Prior to First Data, Schultz served as global head of processing services at Visa Inc., where he managed its U.S. third party processing business, global risk products and domestic processing business expansion across all regions. Schultz began his career in 1982 at TYME Corporation, a pioneering regional ATM network, and later spent 13 years in senior leadership roles at Visa. He served as executive vice president, sales and marketing, at Global Payments Inc., prior to rejoining Visa in 2006.
Schultz has more than 30 years of experience in the payments and financial services industry. He holds a master's degree from Columbia University and a bachelor’s degree from the University of Wisconsin Milwaukee.
Clifford A. Skelton is Group President of the Enterprise Technology Group at Fiserv, Inc. In this role, Skelton is responsible for global information technology infrastructure and operations, enterprise architecture, technology governance, and programs aimed at increasing the efficiency and effectiveness of the company's technology platforms.
Prior to joining Fiserv, Skelton served as global chief technology and operations officer at Ally Financial Corporation, a company he joined in 2007 after holding numerous leadership roles at Bank of America. Skelton completed a distinguished career in the U.S. Navy before beginning his career in financial services.
Steve Tait is Group President of the International Group at Fiserv, Inc. In this role, Tait leads all sales, service and delivery functions outside the U.S. where Fiserv currently serves more than 1,000 clients.
Prior to taking his current position, Tait served as group president of the Depository Institution Services Group, in which he led Bank Solutions, Credit Union Solutions and Item Processing Solutions. Tait joined Fiserv in October 2009 as Executive Vice President.
Byron C. Vielehr is Group President of the Depository Institution Services Group at Fiserv, Inc. In this role Vielehr oversees the company’s domestic account processing businesses, which serve banks, thrifts and credit unions.
Vielehr has more than 25 years of technology and financial services experience. Prior to joining Fiserv in 2013, he served as President of International and Global Operations for Dun & Bradstreet (D&B), where he was responsible for all D&B businesses outside of North America and led operations globally. During his tenure at D&B, which began as Chief Information Officer in 2005, Vielehr held a succession of senior executive positions, including leadership of its North American business, Global Risk Management Solutions, and D&B Sales and Marketing Solutions.
Vielehr has also held executive positions at Northstar Systems, Merrill Lynch Asset Management and Merrill Lynch Global Private Client, as well as Strong Mutual Funds, Thrivent Capital Management Corp., and Systems & Software Technology, Inc.